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MUSC Culturally Sensitive Care Program

Addressing the Healthcare Needs of the LGBTQIA+ Community

2019 Workshop Schedule

Program Background:

The Medical University of South Carolina embarked on a university-wide Diversity and Inclusion Strategic Plan in 2015.  One of the major initiatives of this Plan was around Education and Training.  While extensive efforts have been made in this area, feedback from the Fall 2017 MUSC College of Health Professions Diversity and Inclusion Survey and Focus Groups indicated that a need remains for more in-depth and comprehensive content that would be accessible to faculty, staff, and students available to both the University and MUSC Health.  Additional feedback included that employees and students saw a need for more in-person offerings, discussion-based/interactive components, certification options, and content that would be easily integrated into traditional and online course settings.  The MUSC Culturally Sensitive Care Lecture series for the Fall 2018 was developed to address those needs.

Project Scope:

Fifteen (15) sessions were provided to MUSC Employees and Students through in-person, online, and video recorded methods.  Each session featured a 20 to 30-minute lecture followed by small group discussions around topics directly related to the fifteen National Culturally and Linguistically Appropriate Services (CLAS) Standards provided by the US Dept of Health and Human Services (DHHS) Office of Minority Health (OMH).  Sessions were recorded and are now available with closed captioning via MyQuest.  

Key Outcomes:

  • Over 85 MUSC employees participated with the Lecture Series
  • 14 MUSC Employees have or will complete the requirements for the Certificate of Completion
  • 9 MUSC Students have or will complete the requirements for the Certificate of Completion
  • 17 MUSC Students participated in the corresponding Inter-professional Course Elective with additional community-based assignments focused on a specific culturally diverse community. 

Fall 2019 Culturally Sensitive Care Program:

Join us for the Fall 2019 program on Friday, Sept. 27.  This workshop will provide over 8 hours of interprofessional education and training on approaches to address the opioid epidemic and culturally-appropriate care through speaker panels and survivor stories. Expert panelists will be involved from the MUSC Pain Management Center, Charleston Center, MUSC Center for Drug and Alcohol Program, MUSC Institute of Psychiatry, MUSC Emergency Department, MUSC Pharmacy, MUSC Legislative Liaison, and other areas within our campus and community.  We will have a panel of survivors sharing their stories as a part of the workshop as well.  Participants will be able to attend live in-person or online via Zoom Meeting.

Topics of discussion will include:

•           Non-pharmacological pain management: including Art and Music Therapy, Occupational Therapy, Physical Therapy, Palliative Care

•           Telehealth and technology

•           Social determinants of health—including socioeconomic status, education level, geographic location, etc.

•           USDHHS National Culturally and Linguistically Appropriate Services (CLAS) Standards

Click here for the Workshop Schedule

Click here for the Workshop Registration


MUSC Culturally Sensitive Care: Addressing the Opioid Epidemic Through Interprofessional Collaboration

Friday, September 27, 2019, 8:30 am to 5:00 pm (Inclement Weather Date: Friday, Oct. 4, 2019)

All sessions wil take place in the MUSC College of Health Professions (CHP) Room A204, 151 Rutledge Avenue, Charleston, SC  29425

Workshop Agenda

8:00 to 8:30 am Workshop Registration/Breakfast, Room: CHP A204

8:30 to 9:00 am Overview of the Workshop and Keynote Remarks, Room: CHP A204

9:00 to 9:50 am Session I—Overview of the Opioid Epidemic (Moderator: Kimberly Kascak), CHP A204

  • Sarah Ball, PharmD--MUSC College of Medicine Dept. of General Internal Medicine, Assistant Professor

  • Kelly Barth, DO--MUSC College of Medicine Dept. of Psychiatry and Behavioral Sciences, Associate Professor

  • Caitlin Kratz, MSW, LISW-CP/S, LAC, CACII--Charleston Center Opioid Treatment Services, Program Administrator 

  • Quenton Tompkins, MPH--MUSC Legislative Liaison Office & Hospital Affairs, Governmental Affairs Manager

10:00 am to 10:50 am Session II—Non-Pharmacological Pain Management (Moderator: Kathleen White), CHP A204

  • Marie Doll, ATR-BC, LMFT--MUSC Arts in Medicine, Senior Art Therapist

  • Susan Ezemenari, MD--MUSC Internal Medicine, Resident

  • Rebecca Kilpatrick, PhD--MUSC College of Medicine Dept. of Psychiatry and Behavioral Sciences, Assistant Professor

  • Mandie Sammons, DSc, OTR/L, ATC--MUSC College of Health Professions Division of Occupational Therapy, Assistant Professor

  • Emily Scruggs, PT, DPT--MUSC Therapeutic & Professional Support Services/Physical Therapy, Physical Therapist

  • Julia West, MD--MUSC College of Medicine Dept. of Emergency Medicine, Instructor

11:00 to 11:50 am Session III—Leveraging Technology (Moderator: Shannon Jones), CHP A204:

  • Connie Guille, MD—MUSC College of Medicine Dept. of Psychiatry & Behavioral Sciences, Associate Professor

  • Cheryl Hamill, BSN, MS—MUSC Nursing Administration, Interactive Patient Engagement Coordinator

  •  Monique Hill, MSW, BSW—MUSC Libraries  Dept. of Digital Strategies and Innovation, Hands on Health Program Manager

12:00 to 12:50 pm Survivor Panel & Workshop Lunch (Guest Moderator: Caitlyn Kratz), Room: CHP A204

1:00 pm to 1:50 pm Session IV—Social Determinants of Health (Moderator: Shannon Jones), RoomCHP A204

  • Jennifer Jaroscak, MD—MUSC College of Medicine Dept. of Pediatric Hematology/Oncology, Associate Professor

  • Joy Laurer, D.N.P., A.P.R.N., PMHCNS-BCMUSC College of Nursing, Associate Professor

  • Laurence Noisette, MD—MUSC Pediatrics, Resident

  • Claudia Salazar, BA—MUSC College of Medicine Dean’s Office, Program Coordinator II

2:00 to 2:50 pm Session VCulturally and Linguistically Appropriate Services (CLAS) Standards Panel Overview of Organizational Strategies (Moderator: Cristina Smith), RoomCHP A204

  • Phillip Griggs--MUSC College of Health Professions Office of Student Life and Recruitment

  • Dante Pelzer, PhD--MUSC Student Programs and Student Diversity

  • Christine Rarrick, PharmD, MBA, BCPS--MUSC Dept. of Pharmacy, Opioid Stewardship

  • Kathleen White, MSN, RN--MUSC Patient and Family Education

3:00 to 3:50 pm Session VI—CLAS Panel II Overview of Language Access Strategies and Resources (Moderator: Kathleen White), RoomCHP A204

  • Caroline Dávila, MhA--MUSC College of Medicine Dept. of Public Health/Alliance for Hispanic Health

  • Cristina Smith, OTD, OTR/L--MUSC College of Health Professions Division of Occupational Therapy/Apriendendo Juntos

  • Antwan Walters, NIC, CoreCHI--MUSC Health Interpreter Services

4:00 to 4:45 pm Session VII—CLAS Panel III Overview of Community Health Strategies and Resources (Moderator: Latecia M. Abraham-Hilaire), RoomCHP A204

  • Nicole Criss, MS—-FAVOR Grand Strand

  • Jeremy Martin, MSW—LRADAC/Lexington/Richland Alcohol and Drug Abuse Council

  • Mike Todd—President of South Carolina Alliance of Recovery Residences | Freedom Recovery Center

4:45 to 5:00 pm Wrap-Up--Dr. Cristina Smith, Workshop Planning Committee Chair, RoomCHP A204

  • Next Steps

5:00 to 6:00 pm Workshop Reception, RoomCHP A101 Newberry Room (glass conference room on 1st floor)

Thank you to our 2019 Sponsors:

  • Community Champion: Sodexo
  • MUSC Alliance for Hispanic Health
  • MUSC CHP Office of Student Life and Student Recruitment
  • MUSC Student Programs and Student Diversity

Thank you to our 2019 Planning Committee:

  • Dr. Latecia Abraham-Hilaire (MUSC Libraries)
  • Kimberly Balaguer (MUSC Health Diversity & Inclusion)
  • Caroline Davila (MUSC Dept. of Public Health Sciences)
  • Shannon Jones (MUSC Libraries)
  • Kimberly Kascak (MUSC Office of Inter-professional Initiatives)
  • Dr. Tambra Marik (MUSC CHP Division of Occupational Therapy)
  • Antwan Walters (MUSC Health Interpreter Services)
  • Kathleen White (MUSC Health Patient Education)
  • Dr. Cristina Smith--Chair (MUSC CHP Division of Occupational Therapy)

Special thanks to Anne Herford and Jessie Bradley from the MUSC CHP Marketing and Promotions Team for their work in the flyer design and development.  Thank you also to Justin Muir from the MUSC Educational Technology Team for his assistance with the audio/visual and technical aspects of the program.