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Ed Tech for Students: Setting up Your Laptop & Phone

Setting up Your Laptop & Phone: Table of Contents

For more help with setting up your laptop and phone:

  • Visit the STSS desk on the 4th floor of the Library
  • Call the Help Desk at 792-9700
  • Visit the OCIO website

Password Changes

You will need to change NetID password every 180 days.

You will get an email and see on-screen pop up two weeks ahead of deadline.

You can change at or on Lynx PC hit Ctrl+Alt+Del and click Change Password.

If you don't change before deadline, at next login you’ll see a password change screen.

Anti Virus

If you already use an anti-virus program you can continue to use that (Windows Defender is pre-installed in Windows 8.1 and later) but if you don’t we recommend Endpoint Security which can be downloaded below.
For Mac:
For PC:
Note: Installation instructions are linked on those pages.

Software Downloads

MUSC has licenses to various software that you can download as a student. Visit the OCIO Software Download page and search by audience for All MUSC. Make sure to read the license agreements to ensure this software can be downloaded onto your computer. Contact the Help Desk at 792-9700 for more information. 

Instructions for Wireless Printing in the Library

Two-Factor Authentication

Go to and log in.

Enter the phone number you want to use (preferably a cell phone) and click “Call me now to authenticate”, answer call and press #.

Answer the following security questions.

For Mobile App: Install Microsoft Authenticator on your phone, go to "Activate Mobile App" and click Generate Activation Code, Add Account in app, scan QR or input code.


On iOS 

Follow the instructions on Information Solutions website to download and install Citrix Secure Hub for iOS 

On Android

Follow the instructions on Information Solutions website to download and install Citrix Secure Hub for Android

Laptop Encryption

For Mac:
FileVault is included in OS X Lion or later.
For PC:
BitLocker is included in Windows 8.1 and later Professional and Enterprise versions.

Accessing Our Secure Network

Wifi: Use ‘muscsecure.’ Log in with your netID and password.
REMEMBER: If you change your password you will need to make your computer forget this network connection so you can input the new password.
Wired: You will need to install the Bradford Persistent Agent.
Go to
Click the first Start link to the right of “NetID USERS”
Log in with your netID to download and install the client.